Privacy Policy

Last updated: May 2026

Le Flamme ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit leflamme.co.uk or make a reservation.

1. Information We Collect

  • Reservation data — name, email, phone, party size, date, and notes you submit through the booking form.
  • Recruitment data — contact details and CV when you apply via the careers form.
  • Technical data — IP address, browser type, pages visited (server logs and anti-spam).

2. How We Use Your Data

  • Confirming and managing reservations.
  • Responding to enquiries.
  • Recruitment screening (job applications only).
  • Spam prevention and security (reCAPTCHA, rate limiting).

3. Legal Basis (UK GDPR)

We process your data on the basis of (a) your consent when you submit a form, (b) legitimate interests (responding to enquiries, fraud prevention, security), and (c) contract performance (managing your reservation).

4. Data Sharing

We do not sell your data. We share it only with:

  • Hostinger — server infrastructure and email delivery.
  • Google reCAPTCHA — anti-spam protection, subject to Google’s privacy policy.
  • Authorities — when legally required.

5. Retention

Reservation records are kept for up to 24 months. Job applications are kept for up to 12 months unless you request earlier deletion.

6. Your Rights

Under UK GDPR you have the right to access, correct, delete, restrict, port, or object to the processing of your personal data, and to withdraw consent at any time. To exercise these rights, email info@leflamme.co.uk. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

7. Cookies

The site uses essential cookies required for functionality and reCAPTCHA. No advertising or analytics cookies are set without your consent.

8. Contact

Le Flamme — Wolverhampton
280 Penn Road, Wolverhampton, WV4 4AD
Phone: 01902 334348
Email: info@leflamme.co.uk

This privacy policy is a starting template. Have it reviewed by a UK solicitor and adjusted to match your actual data processing practices before publishing.